These terms set out the rules that apply when you access bet35, create an account, place activity on the platform or use any payment method including bKash and Nagad. Access and eligibility depend on your local law and the regions where bet35 is available.
Account holder obligations
bKash & Nagad transaction rules
Content and scope limits
Your rights under this policy
POLICY POSTURE
How These Terms Apply to Your Account
By opening an account on bet35 or continuing to use it after any published update, you confirm you have read and accepted the terms in effect at that time. We may revise these terms when our services change, when payment processing conditions are updated — for example, following changes to how bKash or Nagad handles wallet-to-platform transfers — or when applicable rules in your eligible region require it. When we update these terms, we will post the revised version with a clear effective date. Continued use after that date constitutes acceptance. If you do not accept a revision, you should stop using the platform and close your account by contacting our support team through the published channels. These terms are written in English and that version controls in any ambiguity. Your use of the platform is also subject to any additional terms attached to specific product areas — for example, the sportsbook section covering cricket, BPL and international matches, or the casino lobby covering slots and live tables. Those product-level terms form part of this agreement and are read together with this document. Availability of all features, including Nagad and Rocket payment options, depends on your local law and the eligible regions we serve.
bKash wallet rules
Nagad transfer conditions
Rocket payment scope
Account eligibility regions
Published effective dates
WHAT IS COVERED
Scope of the bet35 Terms
These terms apply specifically to your account relationship with bet35 and cover four distinct areas. Understanding what falls inside and outside this policy helps you know where to look when a question comes up.
Account Access
Rules governing how you create, verify and maintain your account — including login credentials, session behaviour across mobile and desktop browsers, and your responsibility to keep account details accurate and current at all times.
Transactions
Conditions that apply to deposits and withdrawals made through supported payment methods such as bKash and Nagad. Transaction rules cover minimums, reversal windows and what happens if a payment fails at the wallet end.
Site Content
Terms governing your use of games, live tables, sportsbook markets and promotional material displayed on the platform. Content availability varies by region and is not a contractual promise of continuous availability.
Third-Party Services
Connections to external providers — payment gateways, game studios, or data feeds — fall outside this policy's direct scope. We publish those relationships for context only; their own terms apply independently.
YOUR PRACTICAL RIGHTS
Actions Available to You Under This Policy
These terms are not one-directional. You have concrete actions available to you at any point in your account relationship with us. You can review a full record of your transactions — including bKash and Nagad deposits and withdrawals — directly inside the account history section when logged in. If any account detail is incorrect, such as your registered mobile number or linked wallet identifier, you can submit a correction request through the support contact route published on this site; we will verify and update it within the process described there. If you disagree with how a term has been applied to your account, you can raise a formal question by writing to our support team with your account reference and a clear description of the issue. We will acknowledge the query and respond through the same channel. You also have the right to request account closure at any time; follow the steps shown in your account settings or contact support directly. Eligibility for all these actions depends on your local law and the region your account sits in.
Review Transaction History
Open the account history tab when logged in to see every bKash, Nagad or Rocket transaction on record. Dates, amounts and status are listed there without needing to contact support first.
Correct Account Details
Send a correction request through our published support route, quoting your account reference. Changes to mobile numbers or wallet IDs follow a verification step shown in the account settings area.
Raise a Policy Question
Write to support with your account ID and a description of the specific term in question. We will respond through the same channel and keep a record of the exchange on your account.
Request Account Closure
Account closure can be started from within account settings or by contacting support directly. Any pending transaction must be resolved before closure completes, as described in the closure steps shown there.
TERMS CONTACT PATHS
How to Reach Us About These Terms
If any part of these terms is unclear, or if an account action is not matching what you read here, the routes below are the ones we monitor for policy-related queries. Use the channel that matches how your question is structured — detailed disputes are handled better through written contact.
Live Chat
Available through the chat icon on the site. Suitable for quick clarifications about account access, payment conditions or what a specific term means in practice for your account type.
Email Support
For written policy queries, disputes or formal correction requests. Include your account reference and the section of the terms you are asking about so our team can respond with the right detail.
Account Help Centre
The help section inside your logged-in account lists common policy questions, transaction rules and the steps for requesting changes. Check there first before raising a formal query through other channels.
HOW WE HANDLE POLICY
Data, Security and Policy Transparency
We apply these terms consistently across all account types and do not make exceptions that are not published in the document itself. Our handling of account data, cookies and payment records follows the approach described here and in our privacy policy.
Account Data Handling
Information — including your registered mobile number, linked bKash or Nagad wallet and transaction records — is retained for as long as your account is active and for the period required by the rules of your eligible region after closure.
Cookie and Session Policy
We use session data to keep your account active across browser tabs and mobile reloads. Cookie settings are managed through the preferences panel in your account. Disabling certain cookies may affect how the lobby remembers your last position.
Security and Account Integrity
Account security — including login credential storage and wallet-linkage verification — is managed through processes described in the account settings area. We do not ask for your bKash or Nagad PIN through any support channel.
Requesting Changes or Records
To request a copy of your account data, ask for a correction, or query how a policy applies to your account, contact support through the published email or chat route with your account reference and the specific request clearly stated.
TERMS FAQ
Common Questions About These Terms
The questions below cover what real account holders ask when reviewing the terms for the first time or after a policy update. If your question is not listed here, use the support contact routes above.
Do I have to accept these terms every time I log in?
No. You accept these terms once when you create your account. If we update them, we post the revised version with an effective date. Continuing to use the platform after that date means you accept the updated terms. We do not prompt you to re-sign on every login.
What happens if I disagree with a change to the terms?
If you do not accept a revised version, stop using the platform and contact support to close your account. Any balance in your account wallet will be handled according to the withdrawal rules in effect at the time you submit the closure request.
Are there separate terms for bKash and Nagad transactions?
The transaction conditions in these terms apply to all supported payment methods, including bKash and Nagad. Each wallet may also carry its own provider-level rules outside our control. We cover the platform side — minimums, reversal windows, failure handling — inside the transaction section of these terms.
Can I see my full transaction history under these terms?
Yes. Open the transaction history tab inside your logged-in account to see a complete record. The record shows each bKash, Nagad or Rocket entry with its date, amount and status. No additional request to support is needed to access this view.
Who do I contact if I think a term has been applied incorrectly to my account?
Write to our support team through the published email route, include your account reference and describe the specific term and transaction in question. We will review the account record and respond through the same channel with a written explanation.
Does availability of the platform under these terms depend on where I am?
Yes. Access to bet35 and the applicability of these terms depend on your local law and whether your location is in an eligible region. We do not make legal representations about access in every country. Check the eligibility information shown during account registration or contact support if you are unsure.